Contact Us
Email: Customer Service Dep. service@ihomecoming.com
Shipping & Delivery
When will I receive my items
1.Processing Time
Processing time varies from items. However, we will try our best to prepare the item soon after you place an order on our website.
2.When will I receive my items after I place an order

There are four key factors that will decide when you will receive your items.
1) shipping Method: Delivery time varies from shipping methods. For example, DHL takes 2-4 business days, while EMS takes 3-8 business days.


2) Time in transit varies depending on where you're located and where your package is coming from.


3) Item Processing Time: Processing time differs from items. Average processing time is 3 to 15 working days; however, we will try our best to prepare the item ASAP after you place an order on our website.


4) Some Unavoidable Reasons:
We will ship out the item according to your requests, but we cannot assure you exactly how many days you can receive this item. There are many factors that may cause the delay of your item, e.g. bad weather conditions, strikes as well as war, etc.
But we will ship it out before the shipping deadline, and try our best to negotiate with the related shipping company and ask them to take your case as priority.

 

 

 


 

3.How can I track my order

As to the order status and shipping information of your package, you can refer to "My Account" on our website. When you click the "View Detail" button, there is a column called “Order Tracking”, where you can view all the detailed information about your order.


If your package has been shipped, you can log in our website, and click the "My Account" button. Then you can see a "View Order" button in the left column, click it and you will see a page like below. If you have received your order, please click the "Confirm Delivery" button to confirm it.


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